Express Reward Card

Express Reward Card is a part of Express Ticketing's Express Reward program available to all our Select and 1ndependence agents and other agents affliliated with Express Ticketing.

It is a cash-based card that can be used at any retailer Australia-wide that accepts EFTPOS.

Cash is deposited directly into your Express Reward Card as you achieve our special offers or incentives.

Benefits:

• It gives you flexibility and control
• It is more convenient than a traditional gift voucher
• The choice is yours... you can spend your Express Reward $$$ anywhere you want to...
• You can check the balance on your card online at any time
• You can keep adding more $$$ to your cards, as we have more incentives coming your way!

In addition, the Express Reward Card is connected to our Express Reward program. 

This program has Emerald, Silver, Gold and Diamond tiers which are linked to your individual agent contracts and revenue generated. The first Card that you receive from us, will be matched to your current status. As you attain higher levels of achievement, you will move up the tiers which will make you eligible for additional bonuses, discounts, special offers and more. 

The more you achieve, the more you will benefit, particularly if you are a Select or 1ndependence agent!  See below for details.

Express Reward caters for all sizes of agencies - from the smallest to the largest. No agency is overlooked.

Emerald

• Entry - level
• Agents affiliated with Express Ticketing
• Select and 1ndependence agents
• Participation in "Sell Big, Win Big" incentives
• Access to Preferred Suppliers
• Access to Marketing Tools*
• Access to Express Suite of Products
• Access to Express Service training*
• Invitation to relevant Conferences and Forums

_{* Select & 1ndependence agents only. Some conditions may apply.}

Silver

• Select and 1ndependence agents only
• Participation in "Sell Big, Win Big" incentives
• Special commission rates with Preferred Suppliers
• Access to Marketing Tools
• Access to Express Suite of Products
• Access to Express Service training
• Reduced participation fee for relevant Conferences and Forums

_{* Some conditions may apply}

Gold

• Select and 1ndependence agents only
• Participation in "Sell Big, Win Big" incentives
• Even better commission rates with Preferred Suppliers
• Discount on use of Marketing Tools
• Customised conditions with use of Express Suite of Products
• Special prices for Express Service training
• Reduced participation fee for relevant Conferences & Forums

_{* Some conditions may apply}

Diamond

• Select and 1ndependence agents only
• Participation in "Sell Big, Win Big" incentives
• Even better commission rates with Preferred Suppliers
• Further discounts on use of Marketing Tools
• Further reductions for Express Service training
• Even greater reduction in participation fee for relevant Conferences & Forums

_{* Some conditions may apply.}

Conditions of Use

• All redemptions must be completed within the expiry date as specified on the Express Reward Card (the “card”). Cards are partially redeemable, any unused balance existing after the card expires will not be refunded or credited, nor will any compensation be provided.
• When the cost of redemption exceeds the card balance, the cardholder will be required to pay the difference between the purchase price and the card balance.
• Orient Express Travel Group Pty Ltd ("OETG") reserves the right to cancel any card for any reason, at any time, without notice.
• OETG may either provide a refund or replacement gift card of equivalent value unless it reasonably suspects fraud in relation to the card. The card remains property of OETG. OETG may vary these terms and conditions from time to time by publishing written notification to cardholders no less than 30 days before any changes take place.
• The current cost of a replacement card is $20.00 payable by the cardholder for a lost PIN number or if a PIN number is forgotten, as a new card will need to be produced.
• Cards which are defaced, mutilated, altered or tampered with in any way, will be void and no balance will be redeemable.
• OETG may subject cards to verification and security checks in its absolute discretion and is not liable for the availability, quality, or fitness for purpose of any goods or services redeemed with the card. Disputes about the redeemed goods or services or errors in transactions must be resolved at the place of purchase.

To check the balance of your card, log on to www.cardaccount.com.au or call the help desk on 1300 739 889.

Cards can only be used for retail purchases and at retailers accepting EFTPOS. The retailer takes no responsibility for lost, stolen or damaged cards.